Warranties & Returns
Primus gear is built to last and be passed down from generation to generation. All Primus products purchased in North America are fully warrantied to the original owner against manufacturer's defects in materials and workmanship.
Normal wear and tear, which includes, but is not limited to, scuffs, dust, dirt, abrasion, etc., is not a valid reason for a warranty return. Repairs due to accident, improper care, or negligence will be performed at a reasonable charge.
For repairs and warranty issues, please call Customer Service at +1-800-443-4871 or email firstname.lastname@example.org
*Items bought through sale websites may not be eligible for warranty, and is at the discretion of Primus.